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TO: All
Providers
RE: Planned
Alabama Medicaid System Maintenance – August 22, 2026
The Alabama Medicaid Agency
(Medicaid) will be conducting planned system maintenance on Saturday, August 22,
2026, from 8:00 a.m. to 12:00 p.m. to update key IT systems and infrastructure.
Intermittent outages will occur from 12:00 p.m. to 6:00 p.m.
During this maintenance
window, several Medicaid applications and online services will be temporarily
unavailable. Work is expected to be completed by 6:00 p.m. on August 22nd.
Please note that the
Eligibility system and Claims system will remain available during this maintenance.
Affected applications
include:
- Alabama
Medicaid Website
- Elderly
and Disabled (E&D) Application
- Estate
Notice of Probate Portal
- Expedite
Portal
- Fraud
and Abuse Reporting Portal
- Gateway
to Community Living (GCL) Portal
- Hospital
to Home Portal
- One
Door Alabama Portal
- One
Health Record® Portal (only affects portal access)
- Presumptive
Eligibility for Pregnancy Webform Application
We appreciate your patience
and understanding as these important system upgrades are completed to enhance
the reliability and performance of our technology services.
Thank you for your
continued partnership with the Alabama Medicaid Agency.
The Current Procedural
Terminology (CPT) and Current Dental Terminology (CDT) codes descriptors, and
other data are copyright © 2026 American Medical Association
and © 2026 American Dental Association (or such other date publication of CPT and
CDT). All rights reserved. Applicable FARS/DFARS apply.