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TO: All
Providers
RE: Provider
Secure Web Portal Outage – Scheduled Maintenance
Please be advised that the
Provider Secure Web Portal, operated by Gainwell, will undergo scheduled
maintenance that will result in an outage. During this time, the Provider
Secure Web Portal will be unavailable.
Outage
period:
- START: Tuesday, June 23, 2026, at 11:59 p.m.
(Central Time)
- END: Wednesday, June 24, 2026, at 5:00 a.m.
(Central Time)
Impact:
- No
access to the Provider Secure Web Portal for claims submission and
processing, eligibility verification and related transactions.
Providers should plan
accordingly for this downtime. Normal operations will resume once maintenance
is complete.
During the maintenance
window, the AVRS system will be available for inquiry at (800) 727-7848.
The Current Procedural
Terminology (CPT) and Current Dental Terminology (CDT) codes descriptors, and
other data are copyright © 2026 American Medical Association
and © 2026 American Dental Association (or such other date publication of CPT and
CDT). All rights reserved. Applicable FARS/DFARS apply.