We have compiled a list of important phone numbers, email addresses and other information that may be helpful to those recovering from Hurricane Katrina. Please use these phone numbers for information regarding relief efforts only. All other inquires should be made through regular contacts listed on this website.
Food Assistance
Toll free number for Food Assistance questions for Alabama residents:
1-866-465-2285
September food stamp benefits were issued early and are now available to all current recipients in Mobile, Baldwin, Clarke, Choctaw, Sumter and Washington counties
A hot food waiver has been approved for the six federally declared counties of Mobile, Baldwin, Clarke, Choctaw, Sumter and Washington. This means that food stamp recipients in these counties may use their benefits to purchase prepared food.
For issues concerning Electronic Benefit Transaction (EBT) cards in Louisiana and Mississippi
Louisiana
To request a replacement EBT card: 1-888-524-3578
If you don’t know your EBT Card number: 1-888-997-1117 (J.P. Morgan customer service)
For certification issues only: 1-866-334-8304
Mississippi
To request a replacement card or get your EBT card number: 1-866-449-9488
For certification or participation issues: 1-800-948-4060
Child Support
Alabama
Toll free number for questions about child support checks: 1-800-951-1274
Email address for questions about child support checks - childsupportstorm@dhr.state.al.us
Child support checks considered undeliverable will be forwarded if a forwarding address has been given to the Post Office. If no forwarding address exists, the check will be returned to DHR.
Mississippi
Toll free number for questions about child support checks: 1-866-388-2836
Direct Number: (601) 359-4861
Louisiana
Toll free number for questions about child support checks: 1-800-256-4650
Email address for questions about child support checks: lacsc@dss.state.la.us
Direct number to Baton Rouge, LA child support office: (225)-922-8100
Foster Care
Toll free numbers for displaced foster children and parents from other states:
Mississippi
1-800-821-9157
Louisiana
1-800-259-3428
For any other information concerning services provided by the Alabama Department of Human Resources or social services in other states effected by hurricane Katrina, please contact the county Department of Human Resources nearest you. For a complete listing of county office phone numbers and addresses, please use the following link:
County Office Contact Lookup
For social service questions in Lousiana call: 1-888-524-3578