Alabama Medicaid Recipients to Receive Notifications from the Agency

When it’s time to renew, you should expect a recorded call, text message, and an email from Alabama Medicaid.  The message will let you know that a renewal form will be mailed to you, and you can renew online or mail the form back.

Your renewal will be mailed to the address you have on file with Medicaid so make sure your contact information is up to date!

Sign in to the My Medicaid portal to update your contact information  https://medicaidhcp.alabamaservices.org/Default.aspx?alias=medicaidhcp.alabamaservices.org/Recipient&AspxAutoDetectCookieSupport=1.

You can also call the Recipient Call Center at (800) 362-1504 to update your information, or you can complete Form 295 and submit it to Medicaid.

If you are disabled and qualify for Medicaid through the Social Security Administration (SSA), please contact the SSA office to update your address.