MONTGOMERY, Oct.
18, 2016 – The Alabama Department of Revenue (ADOR) is reminding taxpayers who used
TurboTax to file 2015 Alabama state income tax returns and were asked to amend
those returns that they are up against a deadline of Oct. 23 to file their
amended returns.
Over the
summer, TurboTax sent emails, and ADOR sent letters, notifying approximately
36,000 Alabama taxpayers that a variety of programming errors in the TurboTax
software could have caused them to file an incorrect Alabama state income tax
return. This means taxpayers may be owed additional refunds or, in some cases,
taxpayers may have underpaid their tax liability. The possibly affected
taxpayers were asked to visit the TurboTax website, log in and file an amended
Alabama state income tax return. As of today, the majority of possibly affected
taxpayers have not corrected their return. Intuit, the parent company of
TurboTax, recently notified ADOR that returns amended after Oct. 23 cannot be
prepared using the online TurboTax application. Instead, customers filing
amended returns after Oct. 23 will have to download a desktop version of
TurboTax to process the amended return.
Taxpayers
affected by this error should file an amended return as soon as possible to
avoid any possible impact on their 2016 returns. TurboTax will reimburse
customers for any penalties or interest assessed as a result of this issue. You
can find additional information about their Accuracy Guarantee on their website.
Affected
TurboTax customers can amend their returns by following the instructions linked
here: 2015
Alabama Amend Instructions for the TurboTax Online product. Taxpayers who
have questions or need assistance amending their returns should call TurboTax
directly at 1-877-216-2138 and tell the TurboTax agent they are calling about
2015 Alabama: Prior Year Refunds/Payments.
-30-
___________________________________________________________
Media contact for more information:
ADOR
Communications/Publications Division
Frank.miles@revenue.alabama.gov
Amanda.collier@revenue.alabama.gov
Telephone:
334-242-1390; FAX: 334-242-0550
Website: http://www.revenue.alabama.gov/